Shipping policy

TRANSPORT

Tallinn and Harju County

Small products are delivered to DPD parcel machines, and you will receive a message when the product is available.

ORIENS INDOOR DELIVERY – we comfortably deliver the products to your home. The transport cost is €49 and includes an apartment building floor fee. The assembly service can ONLY be ordered together with Oriens indoor delivery. You can find the price list at the bottom of the page.

We will agree on a delivery time that suits you, and the goods will be brought to your door or inside your home with 1-hour precision. The goods and transport must be paid for 100% before dispatch from the warehouse.

TRANSPORT in Tartu

Small products are delivered to DPD parcel machines, and you will receive a message when the product is available.

In Tartu, products are delivered to the gate of private houses or to the entrance of apartment buildings. The transport price is negotiable. We will agree on a delivery time that suits you. The goods and transport must be paid for 100% before dispatch from the warehouse.

TRANSPORT in the rest of Estonia

Small products are delivered to DPD parcel machines or pick-up points, and you will receive a message when the product is available.

For other regions in Estonia, your goods are delivered by a DPD courier from Monday to Friday, 10:00-17:00. Once the goods and transport are paid for 100%, the goods are handed over to the DPD courier, who will contact you within 1-2 business days. The transport fee starts at €29, and the courier will deliver the goods to the exterior door of the building/gate of a private house. Be prepared to lift the products YOURSELF with a friend, as the driver is not obliged to help.

NB! Goods transport is not carried out to Kihnu, Ruhnu, Prangli, Vormsi, and other small islands.

I will pick up the goods MYSELF from the ORIENS warehouse

The ordered goods are delivered to the warehouse specified by you. You can inspect the ordered goods in the warehouse before dispatch if desired. Goods are dispatched from the warehouse based on the Oriens sales contract or Oriens online store invoice and an identity document within five days after payment for the goods. Please notify the showroom of your arrival before picking up the goods. If you have lost the sales contract or invoice (or a third party is picking up the goods), please contact Oriens showrooms.

The Tallinn warehouse is located at Punane 42, door 8, and is open:

Mon, Thu, Fri – 14:00-18:00

Tue, Wed, Sat, Sun – closed

The Tartu warehouse is located at Vinkli 3, Tartu, and is open:

Mon – Fri – 9:00-17:00

Sat, Sun – closed

Furniture Assembly

We offer an assembly service for our products! Please order the assembly service before the transport of products, as the service price does not include transport/arrival cost. NB! The assembly service is offered in Tallinn and Harju County and requires ordering Oriens indoor delivery.

To order the service, please contact: info@oriens.ee or your sales consultant.

Assembly price list (valid with ORIENS indoor delivery):

Bed €50 Wardrobe from €50 Coffee table €25 Desk €40 Sofabed €30 Dining table €30 Chair €5 / piece TV stand €30 Bookshelf €30 NB! Prices do not include delivery and installation or wall mounting of products.